There are 4 things that truly matter to us:
1. Your health and well-being
2. Only certified organic or pesticide-free herbs in our teas.
3. Lively, flavorsome, powerful, and dependable teas that surpass your expectations.
4. Ingredients that are proven safe through laboratory analysis.
From the second our herbs are collected to the time they arrive on our supplier’s docks, each step is carefully monitored and logged. Our suppliers go through rigorous laboratory analysis, sample screenings and complete a thorough inspection before shipping our herbs to our facility.
Before purchasing herbs, our suppliers examine the potential social and environmental impacts of growing, gathering, and drying herbs. This applies to all goods harvested and produced overseas, as well as right here in Canada and the United States.
Our suppliers enforce a firm policy that promises workers a just market value for the herbs they supply. Any company that does not compensate workers with a fair wage, equal voice, or is believed to be compromising the ecosystem have been discounted or refusal to carry their products.
The first choice when obtaining herbs is certified organic. If organic isn’t available, our suppliers will choose for wild harvested or “cultivated without chemicals” option instead. If wild gathered material is collected, each worker must complete a “wild take audit” to ensure that our treasurable plant populations have only undergone a sustainable 10% take.
Farm to You
Before any herbs are permissible into our supplier’s facilities, they request a “pre-ship” sample for analysis. The sample is then analyzed using organoleptic and laboratory methods. If and when approved, only then is authorized for order.
When the herbs arrives at their facility, they are instantly quarantined for Quality Control assessment. At this point, a qualified Quality Control member will extract samples for immediate testing in our laboratory. Once the herbs have passed all laboratory exams they are shipped to us and packaged to be sent to you.